What is the connection between ethics and civility?
Can democracy survive without a civil culture?
How do we balance insensitivity against hyper-sensitivity?
These and many other critical matters of human interaction are discussed in this week's episode with Chief Civility Officer Sejal Thakkar.
1:00 Harassment and discrimination vs. civility
Evaluating and filtering our own behavior
What are our core values? What are the guidelines?
4:00 Internal vs. external behavior
A mindset of commitment to standards
Unclear definitions promote inappropriate behavior
Prevention vs. reaction
7:00 Checking boxes vs. addressing root causes
Over- vs. under-reaction
What can individuals do to improve a culture?
3 out of 4 people do not report cases of harassment
11:00 Have we overcorrected in promoting respect?
When leaders set an example of dignity and respect, openness and civility become more natural
15:00 How do we become conscious of unconscious bias?
Create a culture of awareness
Civility = civilization
19:00 Raise awareness so bias becomes conscious
Communication is the beginning of raised awareness
23:00 Compliance is the collective response that must be filtered through individual response
Thin-skinned vs. thick-sinned
25:00 Sometimes it’s best to let small affronts pass
When leaders and colleagues can be trusted to intervene, we all feel safer
29:30 Civility includes addressing every form of improper behavior
32:00 How do we manage different perceptions of civility based on personality types and culture
Authentic respect for others and willingness to engage in genuine discourse to find common ground
35:00 A smile and a flame are the only things you can give away without giving up
In healthy environments, we project positivity
38:00 “He stole my property, not my dignity or my manners”
40:00 Can democracy survive without civility?
Civility promotes creativity, productivity and, ultimately, profitability
43:00 Is cancel-culture out-of-control civility
Is shaming consistent with civility?
47:00 Word of the day: verbicide -- killing a word through misuse
Civility vs. political correctness
Political correctness become weaponized civility
51:00 How does a community handle the genuinely or maliciously hypersensitive?
Hiring and retaining the wrong people
58:00 We need more common sense, which is anything but common